6 Delivery Questions

6 Delivery Questions that get asked every Christmas
At this time of year, lots of people message me with delivery questions, so I thought I’d publish the most common questions and answers…

  1. Will I have my order by Christmas?

    You can only order stock from me that I have in my storeroom. If you place your order with me before noon Monday to Thursday, you should receive it the next day. If it’s placed on Friday to Sunday, it should be delivered the following Tuesday. I use An Post for delivery and I find them brilliant. Most orders are delivered within 24 hours of being dispatched from me.

90 + 1 Jar of Marbles
90 +1 Jar of Marbles

2. Do you deliver to addresses abroad?

Generally not. However, if you message me with the item you are looking for, I can get you a price for sending it with An Post. These orders won’t be tracked and delivery is by weight, so if your order is wooden, it probably isn’t worth it. You may have to pay me extra money as it will cost me more to post.

Garbage classification game
Garbage classification game

3. My order hasn’t arrived. Where is it?

All the orders I dispatch have a tracking code. If your order hasn’t arrived within 5 working days, contact me. Most of the time when this happens, a neighbour has signed for your package and has forgotten to pass it on to you.  Since I opened my shop over 10 years ago, only a couple of parcels have gone completely missing. Others have been temporarily lost but always located, so try not to worry too much, the chances of you getting your lost items are extremely high.

Orchard Toys - Shopping List Game
Orchard Toys – Shopping List Game

4. Can you send my order in an unmarked box?

Yes, no problem. It’s always worth asking in the comments box to make double sure. I am environmentally conscious, so where possible, I re-use boxes that have come to me with toys. If it’s a box that has been delivered to me with toys and it has recognisable brands or toy names on it, I’ll black these out so little eyes won’t know what’s inside!

Wooden Sound Blocks
Wooden Sound Blocks

5. When is the last day to order in time for Christmas?

The answer to this question is ‘the sooner the better’. Coming close to Christmas, I’ll be receiving less stock into my shop so quite a few of my lines will get sold out. If you see what you want, don’t delay in buying it, if you can. It’s very hard to put a date as to when it will be too risky to buy if you want it for Christmas. I’m not a risk taker, so I wouldn’t buy after Thursday 19th December if you want it on time for Christmas.

Paint your own marbling art mug
Paint your own marbling art mug

6. Will you be open over the Christmas holidays?

My shop is always open but orders placed after the 20th December will not be dispatched until Tuesday 7th January 2025

Read this blog for more information on how to Track your Order Online.

If you are still looking for some gift ideas, here’s a list of toys that cost €20.

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