Nationwide Delivery €3.50 on orders over €35

Frequently Asked Questions

Yes, my little business is based out of Newtownmountkennedy in Co.Wicklow

If you want to contact me, the easiest way is by e-mail to Suzie@toysandgames.ie.
Any e-mails sent will be replied to within a working day, in most cases. I don’t check my Instagram and Facebook messages as regularly and I only answer my phone when it’s convenient to me.

I usually pack your order on the next working day after I receive it. It will get collected by GLS that day and the vast majority of orders get delivered the next working days. GLS and I don’t work on Saturdays, Sundays or Bank Holidays. This means that most orders get delivered within 3 working days of when they were placed.

Yes, there’s a click and collect option at the checkout. Once I have bagged your order and it is ready for you to collect, I will e-mail you the collection address. After you have received my ‘ready for collection’ e-mail, please reply with a day and time that suits you to collect. Collection is only available Monday to Friday.

I subsidies all delivery fees so that orders under €35 cost you only €5 in delivery fees and if you spend more than €35, I subsidies it even more to €3.50. For many, the convenience of having your order delivered is less than what you’d pay in petrol and parking to go to your nearest toy shop.

Unfortunately not at present.

Yes, simply select the gift wrap option. It costs €1.50 per parcel and if you want me to include a message from you to the recipient, simply leave it in the comments box at the checkout.

I use the Bank of Ireland payment gateway on my website, which is just like paypal (only I don’t get charged huge fees). If you do not want to pay this way, send me an e-mail and we can discuss options.

Unfortunately not. I don’t have systems in place to take payment over the phone.