If you want to contact me, the easiest way is by e-mail to Suzie@toysandgames.ie.
Any e-mails sent will be replied to within a working day, in most cases. I don’t check my Instagram and Facebook messages as regularly and I only answer my phone when it’s convenient to me.

I usually pack your order on the next working day after I receive it. It will get dispatched with An Post Parcel Delivery that day and the vast majority of orders get delivered the next working days. An Post couriers and I don’t work on Saturdays, Sundays or Bank Holidays. This means that most orders get delivered within 3 working days of when they were placed and a lot arrive the next working day.

Yes, there’s a click and collect option at the checkout. Once I have bagged your order and it is ready for you to collect, I will e-mail you the collection address. After you have received my ‘ready for collection’ e-mail, please reply with a day and time that suits you to collect. Collection is only available Monday to Friday.

I subsidies all delivery fees so that orders under €40 cost you only €6 in delivery fees and if you spend more than €40, I subsidies it even more to €4. For many, the convenience of having your order delivered is less than what you’d pay in petrol and parking to go to your nearest toy shop. Orders over €100 are delivered for free.

Unfortunately not at present.

Yes, simply select the gift wrap option. It costs €1.50 per parcel and if you want me to include a message from you to the recipient, simply leave it in the comments box at the checkout.

I use the Revolut payment gateway on my website, which is just like paypal (only I don’t get charged huge fees). If you do not want to pay this way, send me an e-mail and we can discuss options.

Unfortunately not. I don’t have systems in place to take payment over the phone.