We are happy to be able to deliver our products within Ireland, north and south. I recognize that shipping charges are one of the things that put people off shopping online, and so I have decided to keep the shipping costs as low as possible. For orders over 15euros, I will only charge 2 euro delivery fee – for many, that’s less than the bus fare to your nearest toy shop, or petrol/diesel to get there, never mind the cost of parking, the time taken to get to the shop and the hassle of transporting toys back home! For orders less than 15 euros, I will charge 5 euros delivery fee. And it’s free delivery for orders over 100 euros.
Orders are process Monday to Friday before 12 noon for delivery within 24-48 hours. Our couriers do not deliver on Saturdays or Sundays, so orders placed after 12 noon on Friday, won’t be delivered until the following Monday or Tuesday. If the delivery address is unoccupied, the courier will call back later the same day or on the following day, or will leave it with a neighbour. With this in mind, a business address is always preferable as a delivery address. A phone number for the delivery address/recipient is always necessary in the event that the courier needs to make contact.
Unfortunately I am not in a position to deliver outside of Ireland.
I have written a blog with some shipping queries that people have had. I hope this can help answer your delivery questions.
I would like all customers to be completely satisfied with products purchased from me. If this is not the case, please let me know and I will send you the return address along with instructions on how to send them.
I will refund the cost of the return postal costs on faulty items, along with the cost of the item and the original delivery charge, or replace the product. In the case of damaged goods, please send me photographic evidence of damage to outer packaging and the goods themselves within 5 days. Claims for damages cannot be entertained without this photographic evidence.
Please contact me before returning your goods.
Change of mind
Should you change your mind in relation to a purchase, for whatever reason, I am happy to accept returns notified to me within 7 days of receipt. In the case that it’s just a matter of the purchaser changing their mind on the product, the returns are at the sender’s expense. Items must be returned in saleable condition and in their original packaging. Once I have received the product, I will refund the purchase in the currency it was paid, less the delivery fee.