Our Terms and Conditions
To the best of our ability and knowledge, Toysandgames.ie agrees to provide goods of merchantable quality, fit for the purpose intended and as described on www.Toysandgames.ie.
We accept payment by Visa and MasterCard Credit and Debit Cards, Laser Cards and Maestro. All payments are processed through Revolut directly with your issuing bank, through our secure server at time of order and are protected by the latest SSL technology. All information is encrypted on our secure firewalled servers to prevent any unauthorised persons gaining access.
If you wish to cancel or amend your order, you can do so up to 1 hour after placing it, provided your order status has not entered “Processing”. After this point you may consider returning items to us. For queries about an order, contact us at Suzie@toysandgames.ie.
If your product arrives in a faulty or damaged condition, you need to contact Suzie@toysandgames.ie within 24 hours of delivery. We will offer to replace your goods or refund you the money, once the faulty good has been returned to Toys and Games Ireland. The cost of the return carriage (where applicable) will be refunded within 14 days of receipt by Toysandgames.ie/
When purchasing online you are entitled to return item(s) ordered within 7 working days of receipt without offering reason for return. This is a cooling off period. The customer is responsible for cost of the return to Toysandgames.ie. Goods should be returned unopened and unused. We cannot accept return of goods if you change your mind, outside the 7 working day cooling off period. You can find the Returns and Exchange Policy here.
As a retailer of third party products, all Toysandgames.ie products are subject to changes implemented by our suppliers. We reserve the right to provide substitute or equivalent goods where possible without prior notification. If you are not happy with substitute/equivalent goods you can return them to us at your own expense
On rare occasions should a product be ordered and there is insufficient stock available, we may split your order after 72hrs should the product not become available within the 72hrs. The remaining products will follow in a second shipment.
Toysandgames.ie reserves the right to amend pricing at any time, accounting for increases, taxes or duties imposed on us by suppliers or, if errors or omission render any pricing incorrect on www.toysandgames.ie or any electronic or other correspondence we send.
When we dispatch your product, we will send you an e-mail notification of this action from us to you. At that point, Toysandgames.ie enters into contract with you, the Customer.. We do not accept responsibility for non-receipt of this email
We reserve the right to terminate www.toysandgames.ie at any time without prior notification or reason given
All prices displayed on Toysandgames.ie site are inclusive of VAT where applicable
All customs and excise charges will be paid by the customer as applicable for deliveries outside the EU
If our terms and conditions are not being adhered to, we reserve the right to restrict or terminate your access to www.toysandgames.ie.